Following with my test about mobile in general around Salesforce i tested Communities & Partner Portal.

Due, it's a little bit tricky to enable this features i think it's a good idea write down about it.

1) How to enable Partner Portal :

1. Go to Customize->Partner->Settings and click "enable"
This supposed enable partner portal but there is no accounts/contacts able to connect to it

How to enable account/contact :

1. Go to the Account
2. Click on Manage External Account | Enable as Partner
3. Now go down to Contact | Click Manage External User | Enable Partner User

Other way around :

1. Go to your Contact Record
2. Click On Manage External User
3. Click on Enable Partner User

2) How to enable Communities

First, you have to contact Salesforce representative, alliance representative or salesman to enable communities menu into your ORG.

Don't forget send any of them your ORGID. It's at your "Company information" at field "Salesforce.com organization ID"

When your menu is available :

1. Go to Customize-->Communities-->Settings
2. Enable
3. Select a Domain
4. Check availability

Then you can follow with your Community creation.

For my purposes i only created a communty with template. And connect through Mobile.

Two final tips, remember Salesforce manual about Communities in Mobile using Salesforce 1 :

• Communities that use the Salesforce Tabs + Visualforce template are supported in all of the Salesforce1 apps.
• Communities that use a Community Builder template, such as Koa, Kokua, or Napili, contain rich styling that doesn’t display inSalesforce1. Templated communities are responsive and it’s best to access them directly from a mobile browser using communityURLs.

Enjoy & have fun !!!

Connect Facebook to Salesforce

Connect Facebook to Salesforce

I recently tested how to connect external Apps to Salesforce. One of the most interesting ones are : Mobile Apps and Facebook. Both using same architecture.

In order to create simple, easy and out-of-box example i create the next case :

Business case :

1. Create simple App in Facebook to collect data from customer : based into a marketing campaign, promocitional ads, surveys, etc
2. Collect data into Salesforce. Our example create a Lead
3. After campaign was done our marketers will qualify leads as new opportunity, new customer, or new advertising campaign (new mail), or lead to qualify again

Architecture :

Facebook App (or Mobile client app) is deployed using Heroku

Heroku connect allows sync Postgres Database & Salesforce database in order to create your leads

It's true this example is just a prof of concept. If you want, it's stupid, use Heroku and/or heroku connect just to create one lead. But it's about prove creation of client complex external Social Apps & Mobile Apps improving as much as posible your Salesforce capabilities, facilities and advantages.

Important Tips :

- Oriented to client-end purpose
- Oriented to high log-in needs
- Oriented to different architecture needs between Apps and Salesforce platform (Salesforce 1/Mobile)
- Heroku connect doesn't sum for API Calls
- Sync with Salesforce is based into Bulk API (Sync is not at real time but batch mode)
- Postfgres data model feature is similar to Salesforce external Objects

Useful examples :

Nibs : Loyalty Heroku Rails App using Salesforce Connect

Heroku & Salesforce sample Apps : Using Service Cloud, Marketing Cloud Push Notification, Marketing Cloud Journey Builder

Enjoy & have fun !!!

Accenture acquire Cloud Sherpas

Why Accenture’s acquisition of Cloud Sherpas is both an offensive and defensive move

Accenture has added considerable strength to its already-dominant position in Salesforce services with the addition of Cloud Sherpas for an undisclosed amount (press estimates have been $350-$400 Million) coming on the back of previous Salesforce services acquisitions of Tquila and ClientHouse GmbH.

In addition, there are added capabilities in ServiceNow and Google, but the lion’s share of the Cloud Sherpas acquisition is in the Salesforce implementation domain, where we see the most medium-term growth opportunity for ambitious As-a-Service providers in the customer centricity solutions arena. 

MORE DETAILS:
 http://www.horsesforsources.com/accenture-cloud-sherpas_092015#sthash.5FV6JNDR.dpuf

 "In short, we believe this move not only consolidates Accenture’s already-dominant position in Salesforce services, but also keeps out competitors from muscling into the space at a critical time, namely Deloitte, Capgemini and IBM."

Enjoy & have fun !!!

Tomorrow Dreams came true into DremaForce 2015

If you are not able to attend maybe you can watch streaming at Salesforce Live here

Or use Twitter the favourite social network of Salesforce :

Follow @Dreamforce

Enjoy & have fun !!!

Only 10 days (9 today) for the WRC2015. It's amazing and always welcome to have opportunity to watch rugby extra show.

WRC2015 will take place at England (Imagine play a mach at Twickenham, London or Millennium Stadium, Cardiff are only two of the most famous stadiums of Rugby history). Calendar is available at the same page as well as classification what is great idea !!!

My heart is always Irish but this time my soul fight with Wales. It would be nice to have a completely new winner.

My 3 tops for this WRC2015 are :



More points : Jonathan Sexton (Ireland)
More tries : Ma'a Nonu (All blacks - New Zealand)
Winner : Wales



Of course, i'll never bet for...jajaja

I love this game ;-)

Enjoy & have fun !!!

Today, i'm going to talk about a trick using "Custom Labels".

How to use dynamic values into APEX code. We can use custom label values as dynamic variables to provide custom information without open APEX code and compile it again. And APEX code to read these values processing that value as condition, message, or so. Lets explain using several examples :

3 good examples about that :

1) How to manage error messages from custom labels by Abhi Tripathi

2) How to manage custom labels into Visual Force page by SFDCPoint

3) One of the most interesting examples. How to manage trigger execution from custom label by Salesforce University  (You need to be connected to Salesforce)

I hope you can improve your projects using any of these examples.

Enjoy & have fun !!!

Today, 1st of Sept is time to remember than we are less than 15 days for Dreamforce'15 (15th-18th Sept)

My experience was always amazing !!! It's time to believe in Salesforce, it's time to dream. If you think on the expenses, it is not, it's an inversion it's not a expense. If your customer is going to be there, you should be there too because it will be awesome how them will be excited about Salesforce at Dreamforce.

Most important think, customers sales Salesforce themselves, customers loves Salesforce, customers looks happy with Salesforce. And Dreamforce is just the place to dream together.

One of my favourite videos about Salesforce ever is KLM surprise, probably because it was the first i used in front of a customer. For me it's the essence of what a compàny would like to obtain with a new customer focus technology "Make its customer happy&smile".

More videos at Salesforce Youtube channel

Enjoy & have fun !!!